Your privacy matters to us. This Privacy Policy explains exactly what personal data phjoim collects, why we collect it, how we use it, and the rights you hold as a player under Philippine law.
This Privacy Policy ("Policy") describes how phjoim ("phjoim," "we," "us," or "our") collects, uses, stores, and discloses personal information about you when you access or use the phjoim website, mobile platform, and related services (collectively, the "Services"). This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
phjoim is committed to protecting the privacy and security of every player who uses our platform. We understand that when you share your personal information with us — whether during registration, deposit, or gameplay — you are placing your trust in phjoim. We take that responsibility seriously.
This Policy applies to all personal data processed by phjoim in connection with the Services, regardless of whether you access phjoim from Manila, Cebu, Davao, Quezon City, Makati, or any other location in the Philippines. By using phjoim, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
If you do not agree with any part of this Policy, you should discontinue use of the Services and may request account closure by contacting our Data Protection Officer (DPO) at the details provided in Section 14.
phjoim collects the following categories of personal data from players and visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government-issued ID number | KYC verification, age verification (21+), account management |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory compliance |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud prevention, service improvement |
| Usage Data | Games played, bet amounts, session duration, bonus usage | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
phjoim does not collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.
phjoim collects personal data through the following means:
phjoim uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, phjoim processes your personal data on the following legal bases:
phjoim does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers engaged by phjoim are contractually required to process your personal data only for the specified purpose, to maintain appropriate security standards, and to comply with the Data Privacy Act of 2012.
phjoim will never disclose your personal data to unauthorized third parties. If you receive any communication purporting to be from phjoim that requests your password or full financial details, please report it immediately to [email protected] — this is likely a phishing attempt.
phjoim uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use phjoim.
We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the phjoim platform.
phjoim retains your personal data for as long as necessary to fulfill the purposes described in this Policy, subject to the following minimum retention periods required by law:
Upon expiry of the applicable retention period, phjoim will securely delete or anonymize your personal data in accordance with NPC guidelines.
phjoim implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phjo im:
To exercise any of the above rights, please submit a written request to our Data Protection Officer at the contact details provided in Section 14. phjoim will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.
phjoim's Services are strictly intended for individuals who are 21 years of age or older. phjoim does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the incident to the relevant authorities as required by PAGCOR regulations.
If you are a parent or guardian and believe that a minor has registered on phjoim, please contact us immediately at [email protected] so we can take prompt action.
phjoim primarily processes and stores personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in other countries — for example, where phjoim engages cloud infrastructure providers or game software suppliers based outside the Philippines.
Where such transfers occur, phjoim ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to maintain data protection standards equivalent to those required under the Data Privacy Act of 2012. phjoim will not transfer your personal data to countries that do not provide an adequate level of data protection without your explicit consent or a lawful basis under the DPA.
phjoim reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or regulatory guidance. When material changes are made, phjoim will notify registered players via email and post a prominent notice on the platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how phjoim protects your personal data. Your continued use of the Services after the effective date of any amendment constitutes your acceptance of the updated Policy.
phjoim has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:
You also have the right to escalate unresolved privacy concerns to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for administering and implementing the Data Privacy Act of 2012.
By using phjoim, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. phjoim is committed to handling your data with the highest standards of care, transparency, and compliance with Philippine law.
Six pillars of data protection that every phjoim player benefits from.
Every piece of data transmitted between your device and phjoim is protected by bank-grade SSL encryption, keeping your personal and financial information private.
phjoim fully complies with Republic Act No. 10173 — the Data Privacy Act of 2012 — and operates under the oversight of the National Privacy Commission.
phjoim has a registered Data Protection Officer who oversees all privacy matters and is your direct point of contact for any data-related requests or concerns.
phjoim never sells, rents, or trades your personal data to third parties for marketing purposes. Your information stays within the phjoim ecosystem.
phjoim gives you full rights to access, correct, delete, and port your personal data at any time. Submit a request to our DPO and we'll respond within 15 business days.
In the unlikely event of a data breach, phjoim will notify the NPC within 72 hours and inform affected players promptly, in line with our legal obligations.
Your data is protected, your transactions are secure, and your privacy is our priority. Join the phjoim community today.